Key Updates on the PCP Motor Finance ScandalDiscretionary Commission Ban and ComplaintsIn January 2021, the FCA banned Discretionary Commission Arrangements (DCA) for motor vehicles, commonly used for HP and PCP…
If a loan is deemed unaffordable, borrowers may be entitled to redress, such as a refund of interest or fees, or adjustments to the terms of the loan.The category of…
Affordability Refunds for Large Loans and Car Finance A Quick Guide to Affordability Refunds for Loans and Car Finance What Types of Loans Can You Complain About? Applicable Loans: High-cost…
How to get a refund on store and credit cards Have you ever had a catalogue, credit card, or store card with a credit limit that was set too high—making…
Overdraft Affordability Complaints Overdrafts are intended for short-term borrowing to address temporary financial needs, not as a long-term solution. Banks have a responsibility to monitor a customer’s use of an…
Did You Buy a Car on Unaffordable Finance? Were you handed the keys to your new car, only to find the finance unaffordable from the start? According to the Financial…
